Payment Policy

At Kivexo, we are committed to providing a secure and convenient payment experience for our customers. This Payment Policy explains the payment methods we accept and how payments are processed when you place an order through our website.

Accepted Payment Methods

We currently accept the following payment methods:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal Wallet

All payments must be successfully authorized and completed before an order can be processed and shipped.

Currency

All prices displayed on our website are listed in United States Dollars (USD).

Payment Security

Payments are processed through secure payment systems provided by trusted payment service providers. We do not request payment through unofficial channels.

For your protection, payment transactions may be subject to verification and authorization by the payment provider or your financial institution before an order is approved.

Order Processing

Orders are processed only after payment has been successfully received and authorized.

  • Processing Time: 1 to 3 business days
  • Daily Order Cut-Off Time: 5:00 PM (New York Time)

Orders placed after the daily cut-off time will begin processing on the next business day.

Payment Confirmation

Once your payment has been successfully completed and your order has been accepted, you will receive an order confirmation from Kivexo.

If your payment is unsuccessful or cannot be authorized, your order will not be processed until the payment issue has been resolved.

Refunds

Approved refunds are issued to the original payment method used for the purchase.

  • Refund Processing Time: 5 to 10 business days after approval.

Depending on your bank, card issuer, or payment provider, additional time may be required for the refunded amount to appear in your account.

Contact Information

If you have any questions regarding payments or billing, please contact us: