Terms of service

Welcome to Kivexo. These Terms of Service govern your access to and use of our website and the products and services offered through it. By accessing or placing an order through our website, you agree to comply with these terms.

Acceptance of Terms

By using our website, you confirm that you are legally capable of entering into a binding agreement and agree to these Terms of Service.

If you do not agree with any part of these terms, please do not use our website or place an order.

Products and Services

Kivexo offers home appliance products for customers located within the United States.

We make reasonable efforts to ensure that product information presented on our website is accurate. However, product descriptions, specifications, and availability may change without prior notice.

Orders

When placing an order, you agree that the information provided is accurate and complete.

All orders are subject to payment authorization and acceptance. We reserve the right to refuse or cancel an order if necessary, including circumstances where payment cannot be successfully processed.

Pricing and Currency

All prices displayed on our website are listed in United States Dollars (USD).

We strive to maintain accurate pricing information. In the event of an obvious pricing or technical error, we may cancel or decline an affected order and provide appropriate notification when possible.

Payment Methods

We accept the following payment methods:

Shop Pay
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
PayPal Wallet

Payment must be successfully completed before an order is processed.

Processing and Delivery

Order Processing Time: 1 to 3 business days.
Estimated Delivery Time: 3 to 7 business days.
Shipping Cost: Free standard shipping on all orders.
Shipping Destination: United States only.
Daily Order Cut-Off Time: 5:00 PM (New York Time).

Orders placed after the daily cut-off time will begin processing on the next business day.

Shipping may be handled by USPS, UPS, FedEx, DHL, or other shipping providers when appropriate.

Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Customers may be eligible to return qualifying products within 30 business days, subject to the conditions outlined in our policies.

Approved refunds are issued to the original payment method and are typically processed within 5 to 10 business days after approval.

Customer Responsibilities

By using our website, you agree to:

Provide accurate and complete information when placing an order.
Use the website in a lawful manner.
Review product information before making a purchase.
Comply with all applicable laws and regulations when using our services.

Intellectual Property

All content made available on our website, including text, graphics, logos, images, and other materials, remains the property of Kivexo or its respective owners unless otherwise stated.

The unauthorized use, reproduction, or distribution of website content is prohibited.

Website Availability

We make reasonable efforts to maintain the availability and functionality of our website. However, we do not guarantee uninterrupted or error-free access at all times.

Temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our control.

Limitation of Liability

To the fullest extent permitted by applicable law, Kivexo shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products.

Nothing in these Terms of Service limits any rights or protections that may be provided to consumers under applicable law.

Changes to These Terms

We may update these Terms of Service from time to time to reflect operational, legal, or business changes. Updated versions become effective when published on our website.